Buyer protection

Buy online businesses with confidence.

Every deal on BuySellDigi is wrapped in layers of protection — from transparent listings and escrow-backed funds to a guided handover and a team you can call when something's off.

How you're protected

Transparent listings

Sellers disclose financials and traffic up front, and you can independently verify them before you buy.

Escrow-backed funds

Your money is held by a licensed third party and released only after a confirmed transfer. How escrow works →

Independent assessment

Order a deeper, human-reviewed report before you commit to a serious deal. Get a report →

Guided handover

A step-by-step checklist for domains, hosting, accounts and docs — so nothing is missed at transfer.

Dispute support

If something doesn't match what was promised, our team helps mediate before funds release.

Fast response

Report a problem any time — most reports get a first response within 1–2 business days.

If something goes wrong

Because funds sit in escrow until you confirm, you're never left empty-handed. Here's the path.

1

Pause

Don't approve the release if anything's missing or different.

2

Report

Tell us using the form below with your listing/order reference.

3

Mediate

We work with both sides to fix the issue or correct the transfer.

4

Resolve

Funds release only once it's right — or are returned per the terms.

Report a problem

Bought something that doesn't match what was promised, or spotted a suspicious listing? Tell us.

We're on your side

Send us the details and our team will review and respond, usually within 1–2 business days.

Reports go straight to our support team
Funds in escrow stay held while we review
You'll get a confirmation by email
Questions
What does buyer protection cover?

It combines transparent listings, escrow-held funds, optional independent verification, a guided handover and dispute support — so risk is reduced at every stage of a purchase.

What if the asset isn't as described?

Don't approve the escrow release. Report it using the form above with your reference, and we'll help mediate before any funds move to the seller.

Is my money safe before transfer?

Yes — purchase funds are held by a licensed escrow provider and only released once you confirm the transfer. See how escrow works.

How fast will you respond?

Most reports get a first response within 1–2 business days. Urgent transfer issues are prioritised.